Every penny a customer commits to pay on a platform is counted as part of GMV, whether or not they pay, or later get the money refunded.
Ele.me is criticized for its treatment of the family of a deliveryman who died on the job. The US may ban American investors from Alibaba and Tencent.
A short video showing individuals putting out the flames engulfing a deliveryman working for Ele.me in Jiangsu province went viral on Chinese social media.
Pinduoduo is the target of a fresh wave of online criticism for its alleged coverup through its punishment of the whistleblower.
The death of a Pinduoduo employee reignited discussions about overtime work at Chinese tech giants. A Chinese regulator slapped fines on e-commerce firms.
China launches an anti-trust probe into Alibaba and summon executives from Ant Group, Luckin continued to grow in 2020, investment into edtech surged.
Some small restaurants in Xi’an find the costs of working with Meituan unbearable, so they try to break free from the food delivery app.
As sister company Ant Group faces challenges from finance regulators, Alibaba is confirmed to face an anti-monopoly investigation.